Your privacy matters to us.

1. Information we collect

We collect two kinds of information: information you give us directly, and information that is collected automatically when you use the Site.

Information you give us

When you book a strategy call, fill out a form, subscribe to our newsletter, or contact us, you may share information such as your name, email address, phone number, the name and type of your practice, and anything else you choose to include in your message.

Information collected automatically

Like most websites, we automatically collect basic technical information when you visit, such as your IP address, browser type, device type, the pages you view, and how you arrived at the Site. This helps us understand general traffic patterns and keep the Site working well.

2. Cookies and analytics

We use cookies and similar technologies to remember your preferences (for example, light or dark mode), to keep the Site secure, and to understand how visitors use the Site through analytics tools. You can control or delete cookies through your browser settings. Some parts of the Site may not work as well if cookies are turned off.

3. How we use information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls.
• Provide, maintain, and improve the Site and our services.
• Send you information you requested, such as newsletters, only while you choose to receive it.
• Understand which content and pages are helpful so we can make them better.
• Protect the Site, prevent abuse, and meet our legal obligations.

We do not sell your personal information.

4. How we share information

We share information only in the limited situations below:

• Service providers. We use trusted vendors to run the Site and our business, such as scheduling and CRM tools, email and newsletter providers, hosting, and analytics. They may only use the information to provide their service to us.
• Legal reasons. We may disclose information if required by law, such as a valid subpoena or court order, or to protect the rights, safety, and property of Moonraker, our clients, or others.
• Business transfers. If Moonraker is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Third-party embeds

Some pages, including our Knowledge Hub, include content embedded from third-party platforms such as Vimeo, Spotify, Apple Podcasts, and YouTube. When you view or play that content, those platforms may set their own cookies and collect information under their own privacy policies. We encourage you to review the privacy policies of any third-party platform whose content you interact with.

6. How we protect information

We take reasonable steps to protect the information we collect, including secure hosting and limiting access to people who need it. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information.

7. Your choices and rights

You can:

• Ask us what personal information we hold about you, and request a copy.
• Ask us to correct information that is inaccurate or out of date.
• Ask us to delete your personal information, subject to any legal records we are required to keep.
• Unsubscribe from our emails at any time using the link in any newsletter, or by contacting us.

To make any of these requests, email us at chris@moonraker.ai. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA, and we will honor those rights where they apply.

8. Children's privacy

The Site is intended for business owners and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be highlighted on the Site. Your continued use of the Site after an update means you accept the revised policy.

10. How to contact us

If you have any questions about this policy or how we handle your information, contact us at chris@moonraker.ai.