MoonrakerPart 4

Build a visible professional reputation through appropriate peer endorsements, useful contributions and accurate profiles. A practical guide for therapists.

By Moonraker · Presented by Scott PopePresent this lesson

Future Proof Your Practice

Build a reputation
people can trust.

The Reputation pillar:
real relationships, visible contributions.

CCredibilityOOptimizationRReputationEEngagement

Why reputation matters

Give people reasons to trust you.

01

Your own story

Your website explains your services, qualifications and approach.

  • Make your expertise clear
  • Connect claims to information people can check

This is the foundation you built in Parts 2 and 3.

02

Your professional presence

Colleagues, publications and public profiles add context to that story.

  • Show the work you contribute
  • Make relevant recognition easy to find

Let real professional activity shape what you publish.

Clear public information supports discovery. No endorsement count or platform combination guarantees an AI recommendation.

Your presenter · Moonraker

I’m Scott Pope.

Helping therapy practices make sense of search, AI and growth.

At Moonraker, I work with the educators, consultants and partners who support therapists in private practice.

OUR FOCUS TODAY

Make your professional reputation visible, with an approach that respects your relationships and your practice.

Scott Pope, your Moonraker presenter

Practice example · Search Console clicks

Look at the evidence.

GOOGLE SEARCH CONSOLE
Previous 3 months
446clicks
Last 3 months
1.14Kclicks

Couples and family counseling practice. Exact comparison dates are not shown.

Practice example · Search Console clicks

EMDR, somatic therapy and intensives.

GOOGLE SEARCH CONSOLE
Previous 6 months
2.32Kclicks
Last 6 months
4.43Kclicks

EMDR, somatic therapy and multi-day intensives. Exact comparison dates are not shown.

Practice example · Search Console clicks

ADHD and autism assessments.

GOOGLE SEARCH CONSOLE
Previous 6 months
3.73Kclicks
Last 6 months
7.24Kclicks

Psychological assessments, including ADHD and autism testing. Exact comparison dates are not shown.

The CORE Marketing System™

Four pillars.
One clearer picture of your practice.

  1. C

    Credibility

    Do you exist, and are you qualified?

  2. O

    Optimization

    What do you treat, how, and where?

  3. R

    Reputation

    What supports your expertise?

  4. E

    Engagement

    How can someone connect with you?

03 · Reputation

Let your reputation
become visible.

Show the professional relationships and useful work behind your practice.

Build from real experience. Publish with care. Keep the details accurate.

A practical reputation strategy

Real work. Clear recognition.

Start with what you already contribute to your professional community.

  1. Work

    Contribute something useful

    Teach, collaborate, write or share your expertise with colleagues.

  2. Credit

    Describe the real connection

    Use accurate professional context and recognition based on direct experience.

  3. Show

    Help people find it

    Connect appropriate profiles and public work from your website.

Several copies of the same endorsement are not several independent professional relationships.

Before you ask · Professional boundaries

Protect the therapeutic relationship.

01

Keep clients out of this plan

This lesson uses a conservative approach: no review requests to current or former therapy clients.

  • No requests to repurpose a client’s private praise
  • No client stories or identifying details

A public post does not remove your confidentiality duties.

02

Check your own requirements

Rules differ by credential, jurisdiction and the relationship involved.

  • Review your licensing and professional standards
  • Check the platform’s separate requirements

A peer endorsement still needs an appropriate context.

NASW 4.07 and AAMFT 9.2 address current clients and people vulnerable to undue influence. They are not identical rules for every profession.

Your starting point · A specific plan

Know the rules before the request.

Check the relationship, wording and platform before asking.

  1. Credential

    Which standards apply?

    Check your licensing board, professional code and specialty requirements.

  2. Relationship

    Can this person freely decline?

    Consider supervision, employment, financial ties and other sources of pressure.

  3. Publication

    What may you share?

    Check permission, attribution, privacy and how to describe the connection.

  4. Platform

    Does the format allow it?

    Check the platform’s rules. Seek advice on unresolved questions before proceeding.

Your professional community

Who knows your work?

Consider the relationship before asking for an endorsement.

  1. Colleagues

    Shared professional work.

    People who have collaborated with you and can describe what they observed.

  2. Co-presenters

    A real contribution.

    A colleague who has taught, written or presented alongside you.

  3. Referral contacts

    An established connection.

    Professional contacts who know your scope, without sharing client information.

  4. Training contacts

    Relevant direct experience.

    An instructor who knows your work, subject to relationship and program rules.

Professional relationships · Room to decline

A professional title is not enough.

01

Look at the power difference

Employees, students and supervisees may feel obliged to agree.

  • Do not put people you supervise on this request list
  • Review continuing dependencies in past relationships

A friendly request can still carry pressure.

02

Keep recognition voluntary

Allow the person to decide whether they have something appropriate to say.

  • No exchange of praise, referrals or rewards
  • Accept a decline or no reply without pressure

A supervisor’s endorsement also needs a rules check.

Useful recognition · Specific and honest

Make the professional context clear.

  1. 01

    Name therelationship.

    Explain how the writer knows your work.

  2. 02

    Describe theexperience.

    Refer to something they actually observed.

  3. 03

    Stay within theirknowledge.

    Avoid claims they cannot personally support.

  4. 04

    Use their ownwords.

    Keep the author’s voice and intended meaning.

A PROFESSIONAL ENDORSEMENT
01Their experience.
Their words.
02

How we worked together

03

What I directly observed

04
A clear, appropriate recommendation

Keep client details and clinical outcome claims out of the endorsement.

After the rules check · A thoughtful request

Make the request personal and optional.

Choose one suitable colleague and one appropriate professional channel.

  1. Ask

    Explain the purpose

    Name the shared work and where their recommendation would appear.

  2. Space

    Leave room for their voice

    Invite an honest account, only if they feel comfortable. Let them write it.

  3. Check

    Confirm any reuse

    Ask permission before quoting it elsewhere and agree on the attribution.

Do not supply a finished testimonial for someone else to sign.

Platform choice · Purpose before coverage

Choose the channel that fits.

01

Professional recommendations

Use a format designed to explain a professional relationship.

  • Psychology Today’s colleague endorsements
  • LinkedIn’s written recommendations

Check eligibility and visibility on your actual account.

02

Business review platforms

A business review follows its own rules about experience and conflicts.

  • Google reviews have conflict-of-interest restrictions
  • Facebook recommendations have audience settings

Do not assume one format is interchangeable with another.

Maintain useful profiles. Repeated praise across platforms is not a proven AI trust multiplier.

Google Business Profile · Review eligibility

Google reviews have their own rules.

01

The experience must be genuine

Google prohibits reviews based on conflicts of interest.

  • Employment and consulting ties can create conflicts
  • Professional affiliations can also be relevant

Having a Google account does not make a review eligible.

02

Keep this plan appropriate

Do not use Google reviews as a workaround for client-testimonial restrictions.

  • Avoid review swaps, incentives and supplied praise
  • Use a suitable professional format where permitted

Keep your Business Profile’s factual details current.

Psychology Today · Professional recognition

Use peer endorsements.

Check availability in the colleague’s own member account.

  1. Find

    Locate the right profile

    Open Endorsements and find the colleague in the member interface.

  2. Write

    Describe real experience

    Keep the relationship clear, the wording honest and client details private.

  3. View

    Check the result

    Follow the account’s current instructions, then inspect what appears on the profile.

A colleague’s endorsement is their opinion. Psychology Today does not endorse the professionals it lists.

LinkedIn · Work your colleague knows

Ask for a written recommendation.

Use an appropriate first-degree connection you have worked with.

  1. Ask

    Use Recommendations

    Request a recommendation from the profile. Choose the relationship and position.

  2. Write

    Let the colleague respond

    They write about the work in their own words, or choose to decline.

  3. Review

    Accept or ask for a revision

    Check accuracy before displaying it, then review the visibility settings.

Recommendations have visibility limits. Do not assume they are public to every visitor or searchable by every AI system.

Directories · Accurate professional profiles

Let real qualifications be findable.

01

Review the relevant directories

Check the professional and training organizations you actually belong to.

  • For example, EMDRIA or a relevant training directory
  • Confirm current listing and credential requirements

A completed course does not always qualify you for a listing.

02

Keep the profile precise

Use your actual status and the organization’s approved descriptions.

  • Match the right clinician and practice details
  • Link to the public profile from the relevant bio

A directory listing does not automatically imply an endorsement.

Professional contribution · Beyond endorsements

Contribute something useful.

Choose a format that suits your experience and audience.

  1. Write

    Explain a useful idea

    Publish a clear article with accurate sources and a defined audience.

  2. Teach

    Share what you know

    Contribute to a workshop, conference or professional learning session.

  3. Join

    Take part in the conversation

    Be a podcast guest, co-author or contributor to a colleague’s publication.

Start with the value of the contribution, then make the published work easy to find.

Published work · Clear attribution

Make your contribution easy to check.

01

Give the work a clear home

List relevant articles, appearances and presentations on your bio or resources page.

  • Name the publication, date and your actual role
  • Link to the original article, recording or event

Use accurate titles and credit collaborators.

02

Keep the context honest

Describe participation without implying a broader endorsement.

  • Follow permission rules for logos, clips and quotes
  • Use educational examples without client material

An appearance does not mean an organization endorses your practice.

Your website · A useful place for recognition

Put the context beside the quote.

  1. 01

    Confirmpermission.

    Agree on the wording, placement and reuse.

  2. 02

    Identify theauthor.

    Use their approved name and professional title.

  3. 03

    Explain theconnection.

    Label it as a professional endorsement.

  4. 04

    Link thesource.

    Use the original post or an agreed professional profile.

RECOGNITION WITH CONTEXT
01Professional
endorsement
02

Approved quote · Name · Role

03

Professional relationship · Source

04
Explore the author’s work

Preserve the meaning. Review permissions and links when either practice changes.

Professional connections · Accurate scope

Describe the relationship you have.

01

A useful resource for visitors

A professional connections page can explain relevant services beyond your own.

  • Check whether publishing the relationship is permitted
  • Agree on names, descriptions and links

Keep every listing accurate and useful.

02

Clear limits on what it means

Do not imply an endorsement, partnership or referral agreement that does not exist.

  • Keep individual client referrals private
  • Review financial ties and any required disclosures

Ask your adviser about unresolved referral restrictions.

Schema · Identity, not endorsement

Connect the right identities.

  1. Organization

    Your practice

    The business described on your website.

    sameAs → Practice profiles

    Use pages that identify this same practice.

  2. Person

    Your clinician

    The professional described on the bio page.

    sameAs → Personal profiles

    Keep a clinician’s profiles with that person.

  3. Separate entity

    Your colleague

    A different professional with their own identity.

    A visible, contextual link

    Their profile is not the same entity as yours.

sameAs connects identity. It does not encode an endorsement network or verify the claims on those pages.

Structured data · Describe the facts

Do not turn endorsements into ratings.

01

Keep the meaning intact

A professional quote is not automatically a star rating.

  • Do not invent scores or combine unrelated reviews
  • Keep the public wording and its context accurate

Schema describes information. It does not verify it.

02

Check search feature rules

Google excludes self-serving business reviews from its star review feature.

  • Do not aggregate ratings from other websites
  • Do not add automatic rating markup to this workflow

Privacy and professional obligations need their own review.

A technical validator cannot establish professional permission, privacy compliance or eligibility for a search feature.

Your reputation checklist · People and contribution

Start with one thoughtful connection.

Build a repeatable habit around appropriate professional work.

  1. Rules

    Resolve the questions.

    Check the exact relationship and publication plan before asking.

  2. People

    Choose an appropriate peer.

    Look for direct experience and a relationship with room to decline.

  3. Request

    Keep it personal.

    Use one suitable channel. Leave the words and decision to the writer.

  4. Contribution

    Share something useful.

    Choose an article, talk or collaboration you can contribute with care.

Your reputation checklist · Public presence

Make the useful details easy to find.

Review what a visitor can see and the information behind it.

  1. Profiles

    Confirm the details.

    Review current directory listings, credentials and public visibility.

  2. Website

    Show recognition in context.

    Check permission, attribution and the source of professional quotes.

  3. Connections

    Match the right identity.

    Check bio links and sameAs with your web team. Keep people and practices distinct.

  4. Upkeep

    Review when things change.

    Update roles, contributions, permissions and links as your practice develops.

Your next step

Let’s talk about
your practice.

Bring your questions to a free strategy call.

Scan to book your free call
CONTINUE THE SERIES · PART 05Increase conversions with proper site designOpen presentation

Future Proof Your Practice

Part 4

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